Terms and conditions

General terms and conditions when booking ticket and other on the Internet.

These general conditions apply between the seller, as a provider and the person himself or through others making a booking on the provider's website. Or through the seller`s associated online partners. The terms and conditions applies for lift tickets, activities, and purchase of other products and services. Or a combination thereof.

Responsible seller:

Markt Garmisch-Partenkirchen
Partnachklamm
Address: Partnach Gorge, 82467 Garmisch-Partenkirchen,
VAT Number: DE128378289
Email: partnachklamm-webshop@gapa.de

1. Subscriber responsibility
Before making a final order the subscriber shall read and familiarize themselves with important information about the product .The subscriber is responsible for ensuring that the purchase is in accordance with their own wishes. The subscriber is also responsible for ensuring that information on the confirmation (only sent as e-mail) is in accordance with the order.

You can also register and login as user via social login (Facebook and Google). When you register using Facebook or Google you will be able to use your account with your credentials.
You can always change your personal information by login on to "My page" 

2. Implementation of your order
After correctly having executed the online payment you will receive a QR-code and receipt by e-mail. The receipt will contain all the details of your purchase.

The order is not completed and not valid in the following cases:
- Subscriber has not received mail with return receipt with a confirmation /reference number.
- If the online payment is canceled for various reasons and payment fails.
- The payment is not accurate or complete so that the amount is not deducted from the account.
- Thus the provisional reservation will be cancelled after a short time and the trade is invalid.

If you have a question if your order is correctly processed, pleas conatct us: partnachklamm-webshop@gapa.de

3. Payment
We use a payment solution from Payone. Third party will not have access to your personal information or credit card number. Payone uses Secure Socket Layer (SSL) when transferring personal information. SSL creates a secure (encrypted) connection between your computer and Payone. In this way information is transmitted safely without unauthorized access .

4. Right of withdrawal
When purchasing tickets online, there is no right to cancellation or refund, with reference to §22 letter m) of the law. This also applies to packages and promotions with fixed dates, except for the cancellation function required by EU regulations or when a cancellation insurance has been booked.

5. Change in taxes
If taxes and fees or changed, thus leading to an increase in costs for providers after the order is completed and paid. The may then price be increased correspondingly to the order. The price change shall be notified immediately.

6. Acceptance of the Terms of Use

By entering the gorge, you agree to the Terms of Use. You can find them here: our rules of use